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Your Questions Answered – Long Island Shutters


Choosing the right wooden shutters for your home involves many considerations, from understanding the installation process to knowing the benefits they offer. Long Island Shutters provides a comprehensive FAQ section to help customers make informed decisions. Here, we expand on some key points covered in their FAQs to give you a detailed understanding.

Areas Covered by Long Island Shutters

Long Island Shutters proudly serves London and the South-East of England, ensuring that homes within a two-hour drive from Epping, Essex, can benefit from their high-quality wooden shutters. This wide service area means that whether you’re in Essex, London, Hertfordshire or Kent, you can access their exceptional products and services.

Lead Times for Orders

When ordering custom wooden shutters, patience is key. The standard lead time for Long Island Shutters is 8-10 weeks. This period ensures that each shutter is crafted to meet the highest standards of quality and precision. For custom shapes or special colours, the lead time might extend to 12 weeks. This extended period allows for the unique manufacturing processes required to meet specific customer preferences.

Placing an Order

Placing an order with Long Island Shutters is straightforward. Customers can do so by phone or via BACS, providing all necessary details such as measurements and specific requirements. This personalised approach ensures that every order is handled with care and attention to detail, guaranteeing that the final product perfectly fits your windows.

Payment Terms

Long Island Shutters offers flexible payment terms to accommodate different customer needs. Typically, a 50% deposit is required at the time of ordering, with the remaining balance due upon completion of the installation. This structure ensures that customers can manage their finances effectively while securing their investment in high-quality shutters.

Installation Process

The installation process at Long Island Shutters is designed to be smooth and efficient. Their team of experts handles everything from precise measurements to the final fitting, ensuring a flawless finish. The duration of the installation can vary depending on the number of shutters and the complexity of the window designs. However, most installations are completed within a few hours.

Benefits of Wooden Shutters

Wooden shutters offer numerous benefits beyond their aesthetic appeal. They provide excellent insulation, helping to keep homes warm in the winter and cool in the summer, thus reducing energy bills. Additionally, they offer enhanced privacy and security, as well as superior light control. The durability and timeless elegance of wooden shutters also make them a worthwhile investment for any homeowner.

Customisation Options

One of the standout features of Long Island Shutters is the range of customisation options available. Customers can choose from various styles, including Full Height, Tier on Tier, and Café Style shutters. Additionally, there are numerous colours and finishes to select from, ensuring that the shutters complement any interior decor.

Customer Service

Long Island Shutters prides itself on delivering exceptional customer service. From the initial consultation to the final installation, their team is dedicated to ensuring customer satisfaction. They provide expert advice, professional measurements, and meticulous installation, ensuring that every shutter meets their high standards.


Investing in wooden shutters from Long Island Shutters means opting for quality, reliability, and value. Their commitment to serving the Chelmsford area, coupled with their unbeatable prices and extensive customisation options, makes them the preferred choice for homeowners looking to enhance their living spaces. Whether you’re in Chelmsford or the surrounding areas, Long Island Shutters is your go-to provider for high-quality wooden shutters.

For more information, please contact Long Island Shutters on 01992 524888.